Draper Tools Product Warranties
Draper Tools are proud to offer a high standard of products, each rigorously tested by our in-house Quality Assurance team. We are so confident in the quality of our tools and products that we provide a generous LIFETIME warranty on all hand tools, as well as a 12 or 24 month warranty on most power tools, with the option to extend this to 36 months on selected products.
|Product Type||Warranty Period|
|Evolution creeper and stool||Lifetime**|
|Draper Expert® hand held power tools & XP20||36 months*|
|Evolution jacks||36 months*|
|D20 & Storm Force® power tools||24 months|
|All other power tools||24 months|
|Power tools including: pressure washers, welders, space heaters, petrol power tools, generators, battery chargers, heavy automotive, sub pumps and Draper Expert® air tools & compressors||12 months|
|Tool boxes & cabinets||12 months|
|Heavy workshop/automotive products||12 months|
|Hydraulic products||12 months|
|Air tools (excl. Draper Expert® air tools & compressors)||6 months|
|Third party hire||3 months|
**Please note, exclusions apply; consumables and accessories are not covered including (but not limited to) clothing and footwear, PPE, batteries, filters, drill bits, screwdriver bits, HEX, Ribe® & TX-Star® keys, Redline, abrasives and sanding accessories, welder torches, chucks and chuck guards, repair kits, hinged cases and castors/ wheels. Warranty covers parts and labour for faulty materials and workmanship, fair wear and tear is not covered.
For full terms and conditions regarding warranties, please refer to our terms of business.
Handheld Draper Expert® Power Tools and XP20 ranges and Evolution trolley jacks are eligible for a free extended warranty of 36 months covering both parts and labour. To take advantage of this extended warranty, product registration within 30 days of purchase is required, by completing this form: https://www.drapertools.com/warranty/
In all cases, to make a claim for faulty workmanship or materials within the standard warranty period, please return to or contact the place of purchase. Proof of purchase may be required.
If the place of purchase is no longer trading or if you have any other difficulties regarding your warranty, please contact Drapers customer services team on +44 (0)2380 266355. Please have the product details and your proof of purchase available.
Shopped online before? Try signing in with the email and password you registered with.
If you still can’t sign in, please reset your password Click here
Not shopped online with us before? You’ll need to register your email address and set up an account, even if you’ve shopped in branch or over the phone.
I’ve forgotten my password
If you have forgotten your password, please reset your password here, and enter the email address you registered with, you will then receive an email with a link for a new password.
How can I view my orders or get a copy of my invoice?
Go to My Account and select My Orders in the right-hand menu. All of your online orders will appear here as soon as you complete the online checkout.
To print your online order invoice, click View Order once opened click print order at the top right of the page.
Seen this item cheaper elsewhere? Complete this form and send us the link to competitors product page. We will then contact you with a better or matched price where possible.
If you have technical questions regarding this product please fill in this Enquiry form