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Privacy and Cookie Policy

Terms and Conditions on GDPR for www.tradecounterdirect.com

1. Introduction

1.1 These Terms and Conditions govern your use of the website www.tradecounterdirect.com ("the Website") and outline the principles and guidelines we follow to comply with the General Data Protection Regulation (GDPR) regarding the collection, processing, and protection of personal data.
1.2 By using the Website, you agree to be bound by these Terms and Conditions, including our GDPR compliance measures. If you do not agree with any part of these Terms and Conditions, please refrain from using the Website.

2. Data Collection and Processing

2.1 We collect and process personal data to provide you with our services, enhance your browsing experience, and fulfill your orders. Personal data may include but is not limited to your name, contact information, payment details, and browsing preferences.
2.2 We only collect personal data that is necessary for the purpose of fulfilling our contractual obligations and complying with legal requirements. We do not collect or store any sensitive personal data without your explicit consent.
2.3 By using the Website, you acknowledge and agree that we may collect, store, and process your personal data in accordance with applicable data protection laws, including the GDPR.

3. Consent and Purpose

3.1 By providing your personal data to us, you consent to its collection, processing, and storage as outlined in these Terms and Conditions.
3.2 We will only process your personal data for specific purposes and within the scope of the consent you have given. These purposes may include order processing, delivery, customer support, and marketing communication, where permitted by law.
3.3 We will not use your personal data for any purpose other than those explicitly mentioned, unless required by law or with your explicit consent.

4. Data Security

4.1 We implement reasonable technical and organizational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
4.2 We regularly review and update our security measures to ensure the ongoing integrity and confidentiality of your personal data.

5. Data Sharing and Third Parties

5.1 We may share your personal data with trusted third-party service providers who assist us in delivering our services, such as payment processors, shipping partners, and marketing platforms. We ensure that such third parties are also compliant with applicable data protection laws.
5.2 We may disclose your personal data if required by law or if necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

6. Your Rights

6.1 Under the GDPR, you have certain rights regarding your personal data, including the right to access, rectify, erase, restrict processing, and object to the processing of your personal data.
6.2 If you wish to exercise any of your rights or have any questions regarding the processing of your personal data, please contact us using the contact information provided on the Website.

7. Data Retention

7.1 We will retain your personal data for as long as necessary to fulfill the purposes outlined in these Terms and Conditions, or as required by law.

8. Changes to the Terms and Conditions

8.1 We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Website.
8.2 It is your responsibility to review these Terms and Conditions periodically to stay informed of any updates or modifications.

9. Contact Information

9.1 If you have any questions, concerns, or requests regarding these Terms and Conditions or our GDPR compliance, please contact us using the contact information provided on the Website.
9.2 We will endeavor to respond to your inquiries and address any concerns in a timely and appropriate manner.